Shipping policy

We aim to process and deliver your order as quickly as possible.

Order processing

Orders are processed within  1–3 business days unless otherwise stated on the product page.

Orders are not usually processed or shipped on weekends or public holidays. Processing may take longer during sales, holidays, or periods of high order volume.

Shipping destinations

We ship to the locations available at checkout. If your location is not available, please contact us at cutefindsxx@gmail.com before placing your order.

Shipping costs

Shipping costs are calculated and displayed at checkout before you complete your purchase. Any applicable duties, taxes, or customs charges are the responsibility of the customer unless otherwise stated at checkout.

Estimated delivery times

Delivery times are estimates and are not guaranteed. Delays may occur due to the shipping carrier, weather, customs processing, incorrect address details, or other circumstances outside our control.

Tracking

If tracking is available for your order, tracking information will be sent to the email address provided at checkout once your order has shipped.

Incorrect or incomplete addresses

Please check that your shipping address is correct before completing your order. Cutefindsxx is not responsible for orders delayed, returned, or delivered incorrectly because of an incorrect or incomplete address.

Lost, damaged, or incorrect orders

Please inspect your order when it arrives. If your order is damaged, defective, incorrect, or appears to be lost, contact us at cutefindsxx@gmail.com as soon as possible with your order number and photographs where relevant. We will review the issue and work with you to resolve it.

Changes to this policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page.

Contact us

For shipping questions, please contact:

cutefindsxx@gmail.com